The EMTP® maintenance contract
The EMTP® maintenance contract is an annual-based subscription.
First year of maintenance offered with the purchase of a license:
- All license fees include a year's subscription to the EMTP® maintenance program, effective from the date of purchase.
- Users are required to renew their subscription on a yearly basis to ensure access to the latest version of EMTP®.
A maintenance contract ensures that you receive the support you need, at the moment you need it.
Benefits of an EMTP® maintenance contract
> Benefit from the new software releases (update and upgrade)
> Get your bugs corrected
> Get unlimited access to our technical support
> Possibility to add new token(s) and/or new module(s) to your configuration/license(s)
> Get access to all website sections including the "support" section (exchange platform)
For technical questions
The EMTP® technical support team provides support for software use to people evaluating the software and to customers who have a valid maintenance contract.
Please feel free to contact our support for any technical inquiries at: firstname.lastname@example.org
For commercial matters
If you wish to renew your maintenance subscription and for any commercial query please contact our sales teams:
- For all requests except USA by email email@example.com or by phone +33(0)4 42 61 02 29.
- For the USA by email firstname.lastname@example.org or by phone +1 438 686 3687
- Check our distributors section to find your local contact