License and Installation

LicenseSpring® is a third-party licensing platform used in EMTP (see https://licensespring.com/). See more

If you purchase only a new toolbox, this feature will be added to one of your existing licenses. We will inquire about which license you would like to attach the new feature to. See more

To transition to the new licensing system and access the latest version of EMTP, please initiate the process by downloading the provided form, filling it out, and sending it to support@emtp.com. Please include "Attachment - Change License Type" in the subject line. See more

The EMTP license-checking service uses port 443. For more information about LicenseSpring API go to the following link https://licensespring.com/api/. See more

All license types require an internet connection for a brief period to activate or release the license. Additionally, floating cloud licenses check the internet connection every 15 minutes, while cloud and node-lock licenses perform this check weekly. See more

Our software runs on a desktop machine and does not access cloud, local, or any other network. The only internet connection made is by the LicenseSpring library, solely for licensing purposes. See more

When the maximum number of concurrent users is reached, the next user attempting to launch EMTP will encounter a message indicating that no licenses are currently available, similar to the following image: See more

Old licenses files must be deleted, and USB must be returned to our headquarters in Canada. See more

An IP address should be whitelisted when the firewall protection blocks the connection between the licensing system and the license server. See more

On the LicenseSpring website for users at https://EMTP.users.licensespring.com. Log in with the credentials the license Manager received via email. There, you can view all your available licenses, their activation status, included features/toolboxes, and more. See more